1.Are you a manufacturer?
Yes. We are manufacturing and sales of professional manufacturers of wire mesh & metal fences.
2. What export port do you choose ?
Generally, we will export from Xingang (Tianjin)port. If you have a designated port, we will follow your requirements.
3. .How about your after -sale service of your products?
After the goods are shipped, we will track them in real time and give you timely feedback After you receive the goods, if you have any questions, you can contact us, we will have a special staff to reply you . If you have questions about the installation, we will provide you illustrated instructions or video instructions.
4. How do you pack your product?
Generally speaking, our products are packaged with plastic film or waterproof paper, and then put them neatly in pallets and wooden cases. Corresponding product accessories will be placed in small cartons. Different products have different packing. Please rest assured that we will pack the goods well to prevent damage in transit.In addition, if customers have special requirements for packaging, we will meet you.
5. What are the currency of your quotation and payment terms?
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF
Accepted Payment Type: T/T,L/C,Money Gram,PayPal,Western Union, etc
Accepted Delivery Terms: FOB,CIF,EXW, DDP, Express Delivery, etc
6. What sample policy does your company implement?
We can provide you the sample for free if we have it in stock. But the customers have to pay the courier cost. And all the sample cost will be refunded after you place the initial order.
7. Can I Have a Product Sample Before Placing an Order?
Yes, no problem. Many customers will ask for a sample before placing an official order, which is quite normal. Regarding the quality 's problem. We can supply the request samples to you for checking. And may sure the product all the same of them.
8. What's your Lead Time for Delivering the Order?
We always have enough stock for some products. If this is the case, then we will send you the goods soon, usually within 5 days. After receiving your inquiry, we will first check the inventory with the production department according to your requirements and quantity, and then provide you with the accurate delivery time and production schedule.